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Meet The rFactr Team


Richard Brasser


Richard is the foremost expert in helping companies increase the effectiveness and influence of their salesforce through strategic use of social communication. Having created the sales enablement program for some of the world’s best brands, Richard is focused on the pursuit of enabling salespeople to leverage social communication and build more meaningful relationships.

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Greg Gentner


He is a passionate business executive and leader who is responsible for the successful activation and deployment of Enterprise Social Software solutions (rFactr SocialPort™) for their clients.

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Shendan Grove


As CTO of rFactr, Shendan is responsible for delivering the technology solutions for the company. Shendan has over twenty years of experience with leadership roles in the technology, product and operations divisions of companies providing ecommerce, advertising, social media and other SAAS solutions.

Tim Owen rFactr

Tim Owen

Global SVP of Sales

Tim is passionate about helping his clients building stronger relationships with their customers and partners, and driving top-line revenue growth. He has more than 25 years of experience in the high tech industry. He has been a pioneer in the cloud-based software market and has held key roles with numerous start-ups, including 3 that were acquired. He is also a Founding Member and Lead Mentor of The Canadian Executives in New England.


Kristen Lawrence

VP of Client Success and Social Strategy

Driving her career in social strategy, Kristen joined rFactr in 2007 and leads the team responsible for their clients’ successful social sales implementations. Kristen’s passions include speaking at industry events, her family, travel, wine, and UNC sports (her alma mater). Interesting fact: Kristen is also an eight-time adventure race champion.


Jason Kocembo

Office Manager and Operations Assistant

Jason Kocembo is the Office Manager/Operations Assistant at rFactr. His daily activities include accounts payable, accounts receivable, and Tier 1 user operations support for rFactr clients. Think Social Platform Support. Jason and his wife live in Charlotte. He is an avid baseball fan (especially the Detroit Tigers) and the office meteorologist.


Jason Taylor

Channel Sales Manager

Jason was born and raised in Michigan and attended Central Michigan University. He got started in sales directly out of college and has always had a place in his heart for technology. He is a diehard Detroit Lions/Red Wings fan as well as a total Game of Thrones and Vikings nerd.

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Julio Viskovich

VP of Marketing

As the leader of rFactr’s marketing strategy, Julio is helping organizations tap into the social fabric of their organizations through social selling programs and strategy initiatives. Having worked with some of the world’s leading brands, he understands how complex organizations require carefully crafted custom solutions and strategy. Julio was named by Forbes as one of the Top 30 Social Selling Experts in World.


Kevin Williams

Software Architect

A software executive, architect and team leader with more than twenty-five years of experience in the analysis, design, and implementation of cutting edge enterprise software solutions. Proven track record of designing innovative solutions using the latest technologies and bringing them to market on time and under budget.